Job openings for Customer Service Associate in Ludhiana

Position: Customer Service Associate (Only Female)
Experience: Fresher€™s can apply
Openings: 05 Positions
Salary: ‚¹1.80 LPA (in-hand)
Preferred: Local candidate
Qualification Required:
¦ Diploma / Degree / Certification in Computers
Key Requirements:
¦ Good communication and convincing skills in Bengali.
¦ Basic knowledge of E-mail and MS-Excel
Job Responsibilities:
¦ Contact potential or existing customers to inform them about products or services using scripts
¦ Answer customer questions regarding products or the company
¦ Ask questions to understand customer requirements and close sales
¦ Direct prospects to the field sales team when required
¦ Enter and update customer information in the database
¦ Take and process orders accurately
¦ Handle customer grievances to maintain the company€™s reputation
¦ Keep records of calls, sales, and other useful information
¦ Conduct research to support ongoing lead generation efforts.